Terms and Conditions of Sale
All prices, discounts and product offerings are subject to change without notice. All transactions are in Canadian dollars. Written quotations expire thirty (30) days from the date they are created, unless otherwise stated and can be withdrawn by written notice at any time. This selling policy replaces all previous selling policies.

LCS Workplace Furnishings makes no claim that product(s) will perform to any expectation on the part of the Purchaser/User beyond an acceptable level of fit, finish and function as prescribed by the Manufacturer's warranty.

Ordering Information
We will accept orders based on a valid credit card (Visa, MasterCard or Debit) along with a signed and dated proposal, or we will accept orders on a duly signed Purchase Order and/or a Signed and dated proposal subject to an approved credit application. The product number(s) shall be the deciding and deemed correct expression of an order. Orders requiring drawings will not be processed without a signed off drawing(s).

Order Confirmation
An order is not binding until the Purchaser has received an Order Acknowledgement from LCS Workplace Furnishings. LCS Workplace Furnishings will email or fax an Order Acknowledgment to the Purchaser within two (2) business days of receipt of deposit or Purchase Order for an order.

Taxes
All sales taxes and duties applicable to the sale of product(s) or services shall be paid by the Purchaser. For purchases in the Province of Ontario, Canada HST will be charged on all purchases.

Terms of Payment
Standard terms of payment are 50% deposit at time of order, balance due upon receipt of goods. For pre-approved Purchasers, Terms of Payment are Net 30 days from date of invoice unless noted otherwise. Invoices will be issued upon delivery/installation of product. In the case of discrepancies, such as shortages, Purchaser must notify LCS Workplace Furnishings within two (2) business days of receipt of product. Invoices will be either: mailed, e-mailed or faxed, whichever is the Purchasers preference. Past due accounts will be charged at two percent (2%) per month or any portion of a month.

Changes and Cancellations
Purchase Orders may not be changed in whole or in part without prior written consent from LCS Workplace Furnishings. In the event of a pre approved order cancellation the Purchaser will be liable for all reasonable cancellation charges established by LCS Workplace Furnishings.

Delivery Charges
Prices on this proposal are provided as delivery extra unless superseded by contractual agreement with LCS Workplace Furnishings or noted otherwise on the proposal.

Installation
Prices on this proposal are provided as Installation extra (if available) unless superseded by contractual agreement with LCS Workplace Furnishings or noted otherwise on the proposal.

Held Orders/Storage
If the Purchaser requests that an order be held or delayed at any time LCS Workplace Furnishings will make every effort to accommodate the Purchasers request. However, if the request for delay is made after a time when LCS Workplace Furnishings can defer production of an order, or the order is already in transit then the Purchaser will incur all costs associated with the delay. Furthermore, the Purchaser will be invoiced for the product when the order is received at the LCS warehouse. There is a seven (7) working day allowance from the date that LCS receives the product before storage charges are charged against Purchaser's order should the Purchaser delay Delivery and/or Installation for any reason.  The rate charged for storage is based on 1% of the selling price of the product per week or any part of a week (7 days) commencing on a Monday.

All risk of loss or damage of product passes to the Purchaser upon delivery of product(s) into storage beyond 30 days.

Claims
The Purchaser is responsible for the inspection of all product(s) for damage and/or defects upon receipt of product(s). LCS Workplace Furnishings requires the Purchaser to notify us within two (2) business days of any damage, shortages and/or defects which are, or should be, apparent from an inspection of the product(s) and its packaging. Damage to the packaging alone does not necessarily constitute damage to the product. The Purchasers failure to make a claim against the carrier (including noting any apparent damage on the carrier's way bill) or notifying LCS Workplace Furnishings during the two (2) business day period shall constitute acceptance of the product(s) and waiver of any apparent damage, shortages and/or defects. LCS Workplace Furnishings will repair or replace any product damaged in shipment if the Purchaser has notified LCS Workplace Furnishings of the freight damage or shortage within the two (2) business days after receipt and assigns their rights against the carrier to LCS Workplace Furnishings.

Claims of this nature do not conflict with the Purchasers rights under the manufacturer's warranty.

Returns
The products we sell are of special manufacture, design and/or order, and as such are not returnable without written authorization from us. To receive consideration for a return authorization, please contact our customer service department or your Sales Representative.

All returned product(s) must be unused, in original condition and in its original packaging cartons. All transportation charges associated with the return are the Purchasers responsibility. No refund or credit shall be given for returned products that are damaged.

Warranty
LCS Workplace Furnishings fully supports the warranties provided by our manufacturer partners. These vary widely from Manufacturer to Manufacturer and product to product from 1 year to limited lifetime. Please enquire about warranties on the specific product(s) you are purchasing.

Warranties do not apply to:

• Damage caused by a carrier
• Normal wear and tear
• Modification to product made by Purchaser or anyone hired by Purchaser
• COM or other third party materials applied to products
• Dramatic temperature variations or exposure to unusual conditions
• Natural variations occurring in wood, marble or leather or the colourfastness or matching of the colors, grains, textures or surface hardness of such materials.

Delay/Force Majeure
LCS Workplace Furnishings will not be held liable to perform or for delay in performance due to fire, flood, strike or other labour difficulty, act of God, act of any governmental authority or of the Purchaser, riot, embargo, fuel or energy shortage, wrecks or delays in transportation, inability to obtain necessary labour or failure of suppliers to meet their contractual obligations or due to any cause beyond its reasonable control.

If any such event occurs, LCS Workplace Furnishings may extend the delivery date by a period of time necessary to overcome the effect of such a delay, allocate available product or cancel any order.

Compliance with Law
Purchaser is solely responsible for compliance with all applicable Federal, Provincial, State and Local laws, relating to the installation, maintenance, use and operation of products purchased through LCS Workplace Furnishings.

Any electrical appliances or electrical components supplied by LCS Workplace Furnishings will be CSA international approved and certified and will display the CSA certification.

Limitations of Liability
LCS Workplace Furnishings shall not be liable for any special, indirect or consequential damages by reason of the installation, modification, use, repair, maintenance or mechanical failure of any product, unless such damage results from our or our contractor's negligence. Liability with respect to the breach of this agreement or any contract entered into between the parties in the future shall not exceed the price of the product(s) or part(s) on which such liability is based.